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We’re building the future of Patient & HCP Support

We’re building the future of Patient & HCP Support

We’re building the future of Patient & HCP Support

The Rx Assistant is an AI-powered digital hub that simplifies the healthcare journey for patients and HCPs. Built specifically to help brands engage with customers more deeply our Concierge helps patients start & stay on therapy.

The Rx Assistant is an AI-powered digital hub that simplifies the healthcare journey for patients and HCPs. Built specifically to help brands engage with customers more deeply our Concierge helps patients start & stay on therapy.

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Jenna - The Rx Assistant

Here are your cost options for Xiidra:

Copay Card: Eligible Patients may pay as little as $0 per month for their prescription.

Cash Card: $689.18-$782.87 depending on the pharmacy.

Jenna - The Rx Assistant

Here are your cost options for Xiidra:

Copay Card: Eligible Patients may pay as little as $0 per month for their prescription.

Cash Card: $689.18-$782.87 depending on the pharmacy.

You

Commercial insurance

Commercial insurance

Commercial

Commercial

Medicare

Medicare

Medicaid

Medicaid

Medigap

Medigap

Veteran Affairs

Veteran Affairs

Tricare

Tricare

Uninsured

Uninsured

Jenna - The Rx Assistant

Hi, I am Jenna your prescription concierge. I can help you find cost savings for Xiidra. What kind of insurance do you have?

Jenna - The Rx Assistant

Hi, I am Jenna your prescription concierge. I can help you find cost savings for Xiidra. What kind of insurance do you have?

LIVE AGENT

State-of-the-art AI Powered Platform

State-of-the-art AI Powered Platform

The first fully integrated and connected omni-channel experience available to Doctors and Patients. Our concierge is available via Voice/Phone, Text/SMS and chat and is focused on solving healthcare challenges to help patient start and stay on therapy.

The first fully integrated and connected omni-channel experience available to Doctors and Patients. Our concierge is available via Voice/Phone, Text/SMS and chat and is focused on solving healthcare challenges to help patient start and stay on therapy.

Remove patient & HCP friction - deploy a concierge to solve healthcare challenges

Remove patient & HCP friction - deploy a concierge to solve healthcare challenges

Convert Information into Action

The first fully integrated and connected omni-channel experience! The Rx Assistant is available 24/7 over phone (voice), SMS (text), and the web (chat). It uses a proprietary technology platform to

Answer any brand question (Ph.D in brand content)

Verify insurance benefits, Rx and medical

Find and schedule doctor appointments

Enroll individuals in brand programs

Support prior authorizations

And more!

Text Message • SMS

Here are the closest doctors near you: Dr Kathryn Menta Gardner, MD (https://doctor.com

/Dr-Kathryn-Gardner), 310-451-3911, 242 26th St, Santa Monica, CA

Optometrist

Would you like to see an Optometrist or Ophthalmologist? I can also explain the difference if you want me to.

Commercial insurance

BRAND X

Build a high performing End-to-End Solution that meets Patients & HCPs where they are

Build a high performing End-to-End Solution that meets Patients & HCPs where they are

Voice

Voice

A digital rep who can answer the majority of inquiries

A digital rep who can answer the majority of inquiries

Ph.D in brand info

Ph.D in brand info

Concierge is an expert in only med-legal content

Concierge is an expert in only med-legal content

Doctor Finder

Doctor Finder

Concierge can find and schedule MD appointments

Concierge can find and schedule MD appointments

SMS (Text)

SMS (Text)

Over 90% of consumers respond to text messages in 2 minutes

Over 90% of consumers respond to text messages in 2 minutes

Real-time benefits

Real-time benefits

Delivers Insured (Rx, medical), copay, cash prices

Delivers Insured (Rx, medical), copay, cash prices

Plugs into Partners

Plugs into Partners

Increase the effectiveness of brand campaigns

Increase the effectiveness of brand campaigns

Web (Chat)

Web (Chat)

Seamless plugs into website

Seamless plugs into website

Autonomous Enrollment

Autonomous Enrollment

Copay, CRM, Patient Assistance

Copay, CRM, Patient Assistance

Human in the loop

Human in the loop

AI passes tough cases to patient support

AI passes tough cases to patient support

Case Studies

Case Studies

A hyper connected Digital Hub solution for launch brands that Patients engaged with over 12 times!

A hyper connected Digital Hub solution for launch brands that Patients engaged with over 12 times!

Eye Care

Eye Care

Eye Care

Weight Loss

Weight Loss

Weight Loss

Helping Patients Learn about a new Eye-Care Brand

Helping Patients Learn about a new Eye-Care Brand

Our concierge was launched for a newly approved medication to drive deeper social engagement. Embedded in the website and available via SMS/Text and featured in linear and streaming commercials our AI Concierge has already facilitated thousands of patient interactions.

Our concierge was launched for a newly approved medication to drive deeper social engagement. Embedded in the website and available via SMS/Text and featured in linear and streaming commercials our AI Concierge has already facilitated thousands of patient interactions.

50% of conversations focus on key issues that cost, insurance, and pharmacy availability, addressing key patient concerns.

Patients were also asking the concierge for help finding and scheduling doctor appointments.

These interactions demonstrate deep engagement at pivotal moments, allowing the brands to provide real-time, meaningful support.

Driving Access Options for a leading Obesity Brand

Driving Access Options for a leading Obesity Brand

Our AI-concierge was embedded on the 2nd leading prescription drug site in the U.S. to help patients understand their insurance coverage and enroll in manufacturer support.

Our AI-concierge was embedded on the 2nd leading prescription drug site in the U.S. to help patients understand their insurance coverage and enroll in manufacturer support.

Our concierge engaged over 2,000 patients with > 30% of users responded to concierge 12x!

Users gave all Insurance Info, opt-in to be contacted via text-phone #, pharmacy where Rx was sent).

Our AI delivered: full Benefit Verification, copay and cash options to help support their journey.

About

About

The first AI-powered digital navigation hub for pharmaceutical manufacturers. Designed by industry experts from GoodRx, One Medical, Doximity, and Epocrates, The Rx Assistant accelerates the journey to first prescription fill, while also optimizing pharma’s investment in ongoing patient support.

The first AI-powered digital navigation hub for pharmaceutical manufacturers. Designed by industry experts from GoodRx, One Medical, Doximity, and Epocrates, The Rx Assistant accelerates the journey to first prescription fill, while also optimizing pharma’s investment in ongoing patient support.

Request a demo

Request a demo

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